What is online customer service?

 Online customer service is the process that is responsible for answering all the questions that customers ask digitally. To respond to these requests, tools such as live chat, social networks, email or messaging applications, among others, are used.

Some benefits of customer service is that users can get help immediately and at the time they request it. On the other hand, your company's support team will be able to handle these requests in the shortest time possible, while your company reduces waiting times, thus increasing customer satisfaction and loyalty with it.

Why is customer service so important for an online business?

The growth of online companies is spreading more and more, as consumers have become accustomed to buying online because they see it more convenient. Regardless of whethers your business has a physicals location or is only managed online, it is essential to have a customer service system.

When it comes to e-commerce, many people tend to think that customer service and marketing are handled separately. This is not the case, since customer service and marketing have a great relationship , where they work together so that the growth of the company is greater. The most important marketing tool that your business can have is customer service, since it directly affects your consumers.

If you wants to have a successful marketing strategy for your online store, you will first have to know how to handle customer service. Many ecommerce companies seek to improve communication and relationships with their customers through live chats, email, and social media.

That is why online customer service for an online business should be vital for any company. The fact of not having a physicals store, in which people can visit and solve their doubts, becomes a problem. In this way, customer service is important, since they will be able to communicate with you digitally . Ideally, your staff is always available to respond to their requests so that conversions can be increased.

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Help me, my coffee maker attacks me !: The DDoS-type attackS

 An you consider that your espresso maker, washing gadget and refrigerator agreed to assault you on the same time? Well, that is what has befell to one of the most vital services on the Internet.

On October 21 of this year, what we are able to do not forget as one among the most important attacks in current years occurred. The DDoS-type attack turned into directed in opposition to DynDNS, one of the maximum vital DNS providers that serves reliable corporations consisting of Twiter, Spotify, PayPal or Reddit.

DNS is the provider that allows you to identify a website call or Web cope with with the IP address of the server that hosts it.

DDoS or Distributed Denial of Service is an attack that pursuits to collapse a server through making a completely high variety of requests in opposition to it, preventing it from responding generally, causing an overload in system resources or loss of network. This attack is generally completed thru a botnet.

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Keep Your Joints Healthy as You Age

Additionally, dietary supplements which includes Chondroitin sulfate (a molecule observed in cartilage) can reduce infection and ache in joints – which seem to be inevitable as you age. Care have to be taken to keep away from these dietary supplements when you’re taking anticoagulants.

Furthermore, glucosamine is a proteoglycan with viscoelastic homes. Its oral dietary supplements are simply absorbed by means of our bodies. And it facilitates sell joint health and balance. Again, it is better to speak about your clinical records together with your medical doctor earlier than you begin taking those dietary supplements due to the fact that glucosamine May purpose insulin resistance and is contraindicated in diabetics.

In end, you’re no longer going to have the identical frame at 60 as you did for your 20s. But that’s no longer a pessimistic notion, it’s a reality check to start making small adjustments to your way of life to live a life for your 60s that turned into as pleasurable as your life for your 20s. This manner workout regularly, eating healthy, and seeking medical advice alongside the way.

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This is Nissan's smart factory focused on the production of electric cars

 Under the abbreviation SUMO ( Short for concurrent underfloor mounting ), Nissan centers its creation industrial facilities towards a procedure dependent on electric vehicles . As of late, the Japanese producer has opened the entryways of its most exceptional plant, situated in Tochigi, north of Tokyo , to show its new effective and adaptable cycles , with which it has as of now began to fabricate its new electric SUV, the Nissan Ariya .

Last week, Nissan made the ways for the press of its new shrewd plant where it has conveyed a progression of creation strategies that utilize a few spearheading procedures on the planet and that permit a decrease of 10% underway expenses contrasted with the above techniques. The development depends on a new powertrain get together procedure called SUMO , short for ' concurrent underfloor gathering activity ' that exhibits the organization's 100% electric vehicle based methodology.

The Tochigi plant has effectively begun pre-creation of the Nissan Ariya , determined to make the electric SUV accessible available this colder time of year. Get together happens on Assembly Line # 2, where the absolute best quality models from both Nissan and Infiniti were made. Close to it, Line 1 houses the creation of Nissan GT-R and Z sports vehicles, and some Infiniti models.

Nissan ariya

The Tochigi plant has effectively begun pre-creation of the Nissan Ariya under SUMO strategies, determined to make the electric SUV accessible available this colder time of year.

The Nissan Smart Factory logo , comprised of three jewels, addresses the state of the art innovations found inside. Nissan creation engineers have been creating them for quite some time fully intent on mechanizing creation however much as could rationally be expected and accomplishing carbon nonpartisanship . Robots have supplanted human specialists in a considerable lot of the processing plant's jobs as Nissan attempts to further develop efficiency and quality while meeting the test of cutting back.

SUMO methods

At Nissan's Oppama plant close to Yokohama, where the organization utilizes a less refined blended creation strategy to make the Leaf , laborers actually need to direct powertrain parts into put and gather it physically in a work concentrated interaction. working. The creation methodology under the SUMO procedure center around all the while gathering every one of the parts of the vehicle's powertrain from a bed that is lifted under the bodywork and associated by robots.

The front, focus and back of the bed comprise of exchangeable modules that can oblige a huge number of plans, for electric, half and half and inner burning vehicles. "SUMO's first mission is to split away from this conventional work escalated model," said Hideyuki Sakamoto, leader VP of worldwide inventory network the executives and assembling. "We need to fabricate a creation plot prepared for cutting edge vehicles."

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the new Tesla 4680 cells is shown

Obviously, the image shows a test model, since as you can see, many elements are missing, mainly the wiring. Although the idea seems simple to carry out, the reality is that Tesla engineers are having more problems than they were at the beginning of development. Although the theory is good, the practice has been quite a headache.

The benefits of this system and 4680 cells are numerous. Tesla vehicles are known, among other things, for their excellent dynamics. With this format the structural drums should be even better. In addition to that, the step is significantly reduced, which implies greater autonomy and also the cost of production, by joining two pieces in one.

At the moment the project be there still underway. Elon Musk has announced that they will soon be mounted on the  Tesla Model Y , although the exact time is unknown at the moment. In recent months we have witnessed numerous delays. The development team has run into various problems, and it is more than certain that they will not be seen in a production car before 2023. It must be remembered that the 4680 cells are the next step in the evolution of the electric car, and it is also thought of its use in the  Tesla Semi  and the  Tesla Cybertruck .

With this format the structural drums should be even better. In addition to that, the step is significantly reduced, which implies greater autonomy and also the cost of production, by joining two pieces in one.

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The first real prototype

This weekend the Berlin Gigafactory has opened its entryways. Despite the fact that models are not being efficiently manufactured at this point, a couple of participants have had the option to see the plant from within. One of them, Paul Kelly , has shown us the principal creation model of the 4680 cell set . Something that as of recently we had simply had the option to see in limited time recordings or in model pictures. We had simply had the option to see in special recordings or in model pictures.

The Berlin Gigafactory will turn into the focal point of reference in Europe. Tesla trusts that it will be the backbone of the organization in the old landmass. Its beginning up is booked for the finish of November, deferring the primary conveyances of vehicles delivered in December to December. Albeit in itself this would be news enough, today we are to find what the new underlying batteries resemble.

Presently, Tesla and the remainder of makers separate the stage from the battery pack. They are two separate pieces that sooner or later underway are joined by solid clipping frameworks. The possibility of ​​the American brand is to bind together the whole bundle making a solitary suspension, uncommonly intended to lessen the heaviness of the set and boost primary inflexibility. It is the brilliant dream, all things considered.

Albeit this mounting framework raises a few questions, actually on the table it is the most ideal way of joining the two parts. During the visit to the manufacturing plant it was feasible to see how the 4680 cells that Tesla is creating will be shaped. From what we can find in the picture, the construction is extremely minimized , and gratitude to an opening in the sheet we can perceive how the batteries will be dispersed.

Clearly, the picture shows a test model, since as should be obvious, numerous components are missing, mostly the wiring. Albeit the thought appears to be easy to complete, actually Tesla engineers are having a larger number of issues than they were toward the start of advancement. Albeit the hypothesis is acceptable, the training has been a significant cerebral pain.

The advantages of this framework and 4680 cells are various. Tesla vehicles are known, in addition to other things, for their astounding elements. With this arrangement the underlying drums ought to be stunningly better. Likewise, the progression is essentially decreased, which infers more noteworthy independence and furthermore the expense of creation, by joining two pieces in one.

Right now the undertaking is as yet in progress. Elon Musk has declared that they will before long be mounted on the Tesla Model Y , albeit the specific date is obscure right now. As of late we have seen various deferrals. The improvement group has run into different issues, and it is more than sure that they won't be found in a creation vehicle before 2023. It should be recollected that the 4680 cells are the subsequent stage in the advancement of the electric vehicle, and it is additionally thought about its utilization in the Tesla Semi and the Tesla Cybertruck .

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HARD TO DETECT Phishing attack that affects Chrome, Firefox and Opera

 A Chinese pc security researcher has determined a new phishing attack this is very hard to discover.

The attack makes use of a acknowledged vulnerability in the Chrome, Opera and Firefox browsers that permits using faux domains which include valid websites, which includes Apple, Amazon or Google, that can lead to the theft of account access credentials, statistics from credit score card, and so forth.

This researcher (Xudong Zheng) has created a demo web web page  displaying the vulnerability.

If we open the preceding link with any of the browsers proven, we will see that the valid area Apple.Com appears and secured with the aid of an SSL certificates (HTTPS) but the Web that is displayed is not the Apple Web. This is so, because the characters were replaced by using Unicode characters.

This assault has been recognised when you consider that 2001 and is referred to as a homograph attack.

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